Shop Review
Look at each shop or plan as a shopper would and list three fixes.
Online Store Level 2: Better Listings, Photos and Customer Service
A six-week course for teens ages 12 to 17 who have products to sell and want an online shop that looks professional. Teens improve their photos, write listings that sell and learn to handle orders and messages well.
Class Experience
Each class focuses on one part of a shop page. Teens photograph a product with a phone and window light, rewrite its title and description, set up shipping and returns rules, and practice replying to tricky customer messages. They review each other's listings as if they were shoppers. A parent must own any real shop account.
How classes work
The course meets once a week for 6 weeks, 55 minutes a class, with up to 5 learners. Each class builds on the last.
What we'll cover
Week 1: Shop Review – Look at each shop or plan as a shopper would and list three fixes.
Week 2: Product Photos with a Phone – Use window light, a plain background and three angles.
Week 3: Titles and Descriptions – Rewrite a listing so it answers what, who for and why.
Week 4: Shipping, Returns and Pricing – Set clear, fair rules and include every cost.
Week 5: Customer Messages – Practice replies to questions, delays and complaints.
Week 6: Shop Showcase – Present the improved listing and get shopper feedback.
Learning Outcomes
Take clear product photos with a phone
Write titles and descriptions that answer a shopper's questions
Set fair shipping, returns and pricing rules
Reply to customer questions and complaints politely
Prerequisites
Ages 12-17. Teens should have at least one product, real or planned. Any live shop account must be set up and owned by a parent.
What You'll Need
- Software
- CANVA
- Device and internet
- Computer or tablet with camera and microphonestable internet connection
Syllabus
6 LessonsA step-by-step plan of what your child learns, class by class. · 6 Weeks
Product Photos with a Phone
Use window light, a plain background and three angles.
Titles and Descriptions
Rewrite a listing so it answers what, who for and why.
Shipping, Returns and Pricing
Set clear, fair rules and include every cost.
Customer Messages
Practice replies to questions, delays and complaints.
Shop Showcase
Present the improved listing and get shopper feedback.
Available Times
Next 7 days, US Eastern Time
- Mon, Nov 16 · 5:00 PM
- Tue, Nov 17 · 5:30 PM
- Wed, Nov 18 · 10:30 AM
- Wed, Nov 18 · 4:30 PM
- Thu, Nov 19 · 7:00 PM
Parents Often Ask
Most selling platforms require the account holder to be 18, so a parent needs to own and supervise any live shop.
No. A phone camera and daylight are enough.
That is fine. Teens can build draft listings in a document.
6 weeks, with one 55-minute class a week.
Up to 5, so the teacher can give each child feedback.
Meet your Instructor
An entrepreneur and mentor who has started and run several businesses and who supports youth in developing business ideas and practical skills. Instruction centers on idea generation, business basics, customer thinking, and preparing concise pitches. Bootcamp-style sessions guide students from concept to a short pitch using hands-on activities, real-world examples, and constructive feedback. Lessons emphasize creativity, problem solving, and communication to help young learners gain confidence in entrepreneurship and practical business thinking.
Reviews
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